Secrets Of A Casino Dealer
The golden rule in gambling is fairness. There would be no point in offering the general public a service if all the casinos did was take all the money and not give anything back in return. This is the reason why most of the time the casino and the customer always have an even chance of winning. Don’t get me wrong, the casinos offer a great service therefore there is always a house edge on every game, some more than others, but with gambling there is always a big risk for both parties, more so for the casino. They are always risking their money, the customer can walk away at anytime.
Online casinos have a higher risk of losing money than a land-based casino. Many people would think differently. They would suggest that because it is computerised then in some way the casino could cheat the customer. This is not the case at all. Online casino uses a random number generator to pull the cards, roll the die, and spin the ball and so on. They must adhere to these regulations and are audited for fairness on a regular basis to make the games fair for the customer and the casino alike. Online casinos depend on the casino edge and on the amount of players they have in order to make their money. The more players in the casino that are gambling at once, the higher the chances the casino stands to make money. Not all customers will win at the same time, let alone all of the time.
Land-based casinos offer a fantastic product. Environment, top notch customer service, free drinks and snacks, restaurants, bars, entertainment and of course all the major and most popular games you also see on the internet. The main difference between a land-based casino and an internet casino is that you are playing live against a dealer who can make your experience very enjoyable or extremely frustrating, depending on the dealers experience.
There are also few golden rules a dealer must adhere to. The dealer must deal the game to set procedures for security reasons. Customer service should be to a high standard. Games must be dealt fast and efficiently and he must deal the game to improve the house edge to keep the tables ticking over throughout the year.
Table Stats
All of the gambling tables you see in a casino are a statistic. They must perform to a certain winning percentage to keep the managers and directors happy. All of the tables must receive traffic. If they don’t and show a low turnout, the governing boards of that country, especially the UK, who granted the casino the licence to have that table will have it removed. This would suggest the amount of customers are low to that particular casino and grant them a smaller licence. This is of detriment to a casino. They can’t afford to lose a table in case they have a surge of customers. They wouldn’t be able to cope with the amount of people playing. The casino would prefer as many tables as possible but with the governing laws, a casino is only allowed a certain amount of tables per amount of customers playing, plus the amount of people who live in the city the casino is based.
There is quite a lot of pressure for the casino to uphold. This is why the dealer is very important to them. They must adhere to certain rules to ensure the casino performs well at all times. The dealer will be forever going through training to improve their abilities and skills. This will maximise the casinos profits, or so the casino hopes.
Firstly, when a table is losing money, a fast game will be implemented. The dealer who had originally lost the money will be removed and replaced with a more experienced and skilled dealer. This dealer will be able to clear the layout and add up and pay out bets a lot faster than a trainee. Also, the dealer will be able to deal with customers a lot more efficiently than a trainee and take better control of the situation. The art of taking this control is confidence. Once experienced customers sense that a dealer can’t cope, they will prey on their weaknesses. Believe me, this is when the casino will lose most of their money. They need the experience and trust of one of their long standing dealers or experienced inspectors to take control. Once this has happened, the customer will begin to feel intimidated. Remember, the dealer is always in charge of the table especially when they have the longevity.
If the table seems to be a lost cause, because of holding the table percentage, it would be a good idea to somehow clear the table and shut it down for the day without the customer’s knowledge. An experienced dealer will be able to do this without any problems. This would require the ‘Spin Them Out’ method. Short spins around the wheel are the key. Not allowing the customer enough time for them to get their bets on would cause them to become frustrated, forcing them off the table onto another. Also, rushing a customer when they are block betting may force them to miss crucial numbers in their block. This would be of detriment to the customer. If one of the numbers they missed is spun and they don’t have any chips on, they would become increasingly agitated. This will also force them off that table. Most experienced customers wait for the dealer to spin before placing their bets because they are smart to the dealers spinning accuracy. The only way of beating these customers is by dealing so fast they can’t keep up. The table would then be closed because nobody is playing, keeping its percentage steady for the next day. Forcing the customer onto another table with the money they had won from the table that was closed would perhaps break their concentration, and result in the customers losing that money on another one.
Block Spinning
Another crafty method used by the casino and dealer is the ‘Block
Spinning’ method.
This is not a 100% sure-fire winner but it can be very effective if implemented
properly. Usually when there is a big money game on Roulette, customers
playing tend to bet the same numbers on the wheel in certain blocks until
it loses. They will try to follow the dealer. The dealer’s aim would
be to throw them off balance and not give the customer any rhythm. The
dealer will check the speed of the wheel from the previous spin and remember
how fast the ball was spinning. The object for the dealer is to do a completely
opposite spin to the last. For instance, if the wheel was going around
fast, the dealer will slow down the wheel and spin it at the same speed.
With the customers waiting to place their bets until the dealer spins,
plus following the dealer from the last spin, slowing the wheel will force
the ball to drop on the opposite side of the wheel. All customers will
lose because they followed the dealer from the last spin.
Fast Games
Speed is the key to a successful dealer. Customers cannot keep up with it. They will try their best to upset the situation but usually the dealer has the upper hand.
A fast game also applies in Blackjack. People like to take their time in Blackjack and not make any rash decisions but it’s very hard when a dealer is so fast the customer can’t even think. The dealer will also keep the shoes a lot shorter by placing the cutting card deep into the pack of cards so only half the cards are in play. This keeps the game flowing and stops the customer from reading the game and throws off their rhythm. Also, by placing the cutting card deep in the show, it eliminates most of the aces and pictures.
None of the tactics a dealer uses work all the time and are sure-fire winners but they are just a few secrets a casino uses to keep them on top and in business.


